Store Policy

Here at Brandebibe.com UK (‘EBIB’) we are committed to protecting and respecting the privacy of your personal data. This privacy notice explains how your data is collected, used, transferred and disclosed by EBIB. It applies to data collected when you use our websites, iOS and android applications, when you interact with us through social media, email, or phone, or when you participate in our competitions or events.

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What type of information we collect.

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We receive, collect and store some information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications);  comments, feedback, product reviews, recommendations, and personal profile. We do not pass information onto any third parties.

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We will only collect and use your personal data for the following purposes, to:

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• fulfil your order(s)

• keep you up to date with the latest offers and trends

• give you a better shopping experience

• help us to make our marketing more relevant to you and your interests

• improve our services

• meet our legal responsibilities

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The personal data we collect

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• Identity Data includes information such as: first name, last name, title, date of birth (optional), occupation, personal description, photo and gender.

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• Contact Data includes information such as: email address, billing address, delivery address, location, country, telephone number, and social media id (if you log in by social media).

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• Financial Data includes information such as: payment card details and bank account.

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• Transaction Data includes information such as: details of your purchases and the fulfilment of your orders (such as basket number, order number, subtotal, title, currency, discounts, shipping, number of items, product number, single item price, category, tax etc.); payments to and from you and details of other products and services you have obtained from us, correspondence or communications with you in respect of your orders, and details of any rewards and bonuses awarded.

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• Usage Data includes information such as: how and when you use our website/app, how you moved around it, what you searched for; website/app performance statistics, traffic, location, weblogs and other communication data; and details of any other EBIB products and services used by you.

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• Profile Data includes information such as: purchases or orders made by you.

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How we collect your data

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      We may collect personal data about you in the following ways:

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• When you log in to our website via social media.

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• Direct interactions – you may give us your Identity, Contact, Financial, Transaction, Profile, and Marketing and Communications data by filling in forms, entering information online or by corresponding with us by post, phone, email, telephone or otherwise. This includes personal data you provide, for example, when you: 

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• Create an account or purchase products on our website;.

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• Subscribe to our newsletter, discussion boards, social media sites or create wish lists.

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• Enter a competition.

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• When you log in to our website via social media.

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How we store, use, share, and disclose site visitors personal infromation.

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Brand EBIB is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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The legal basis for processing your personal data

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We will only collect and process your personal data where we have a legal basis to do so. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it.

We will only collect personal data from you when:

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• we have your consent to do so, or

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• we need your personal data to perform a contract with you. For example, to process a payment from you, fulfil your order or provide customer support connected with an order, or

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• the processing is in our legitimate interests and not overridden by your rights, or

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• we have a legal obligation to collect or disclose personal data from you.

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How do we use cookies and there tracking tools 

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We use cookies to keep data of what site pages have been looked at, what products customers are looking at, how long visitors have spent on our website and for security. Cookies are implemented in every site built by Wix. These are the cookies Wix implements: svSession, hs, incap_ses_${Proxy-ID}_${Site-ID}, incap_visid_${Proxy-ID}_${Site-ID}, nlbi_{ID}, XSRF-TOKEN, smSession. For a full list of cookies and their use in accordance to Wix.com please click here.

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Your Rights 

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When it comes to your personal info, you have a lot of rights. These include:

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• The right to be informed about how your personal information is being used by companies.

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• The right to access the personal information we hold about you.

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• The right to request the correction of inaccurate personal information we hold about you.

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• The right to request that we purge your data, stop processing it or collecting it in some circumstances.

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• The right to stop direct marketing messages.

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• The right to request that we transfer elements of your data either to you or another service provider.

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If you have a complaint to make, or just have a question for us - get in touch with us 

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Using this our Website indicates that you accept these terms and conditions together with our Privacy Policy, regardless of whether or not you choose to register with us. In order for you to use our  website you need accept these terms and conditions

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We ship worldwide however some restrictions are placed on the extent to which We accept orders from specific countries. These restrictions can be found on our Delivery Information page.

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Privacy policy updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at brandebib@gmail.com

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